Frequently
Asked Questions
- How long do Gemstone lights last? 50,000 hours, which equates to roughly 23 years when used 6 hours daily.
- Are Gemstone Lights suitable for year-round use? Absolutely! They are weatherproof and built to withstand various conditions.
- How can I control Gemstone Lights? You have options! Utilize voice commands through Google Home or Alexa, or use the Gemstone Lights Hub App to personalize colors and patterns daily.
- How far apart are the lights on the Track Lighting system? Lights are strategically placed 9 inches apart, offering optimal coverage without overwhelming illumination.
- What if my Hub Controller won't connect to Wi-Fi? Double-check your password, as this is often the culprit. You can also try connecting to a different Wi-Fi network through your phone settings.
- How do I set timers on Gemstone Lights? It's simple! Click the timer icon, choose "add," name your timer, and select your desired mode.
- How much does it cost to run Gemstone Lights? At maximum capacity, Track Lighting LED lights utilize 1 watt/bulb. With an average 6-hour daily usage, your monthly cost would be around $4.34, translating to $52.80 annually.
- Vast color palette: Gemstone Lights offer a wide range of vibrant colors to choose from, including warm whites, cool whites, and millions of other hues.
- Dynamic effects: Create stunning displays with pre-programmed effects like twinkling, fading, chasing, and color bursts.
- Customizable scenes: Design unique lighting scenes to match your mood or occasion, from a festive holiday theme to a calming sunset glow.
- Granular control: Take complete command! Control individual lights, groups of lights, or your entire system with ease.
- Zone creation: Group lights together based on location or function for customized control and seamless transitions.
- Scheduling and automation: Set schedules to turn lights on/off automatically or create triggers based on time, sunrise/sunset, or other events.
- Quality and Consistency: We offer professional installation services for a flawless and stress-free experience. Our trained technicians will ensure your lights are perfectly placed and functioning optimally. LUMOS Home Lighting can install the majority of homes in one day. We're typically booked 10–14 days in advance.
- Peace of mind: Enjoy a comprehensive 5-year warranty on parts and a 5 year parts warranty on labor for Gemstone Lights.
- Reliable support: Our dedicated customer service team is available to assist with any questions or concerns you might have.
If you have any questions we haven't answered, please contact us at (801) 360-4544 or [email protected].